Apollo Plumbing Testimonials – Plumbing Reviews
Apollo Plumbing is rated 5 /5 based on these 71 happy customer reviews
Residential home with Alderwood Waste Water service (not septic), built in 2000. Clog in waste/sewer line indicated by over-flow at the clean-out outlet.We had a drain line issue with a blockage a couple years ago and selected Apollo Plumbing due to their positive customer service reviews on Angie’s List and other on-line sites. Our experience was great, though we learned that 16 years earlier, our builder incorrectly piped a driveway catch basin line. (The builder remedied that issue even after 16 years!)So last week, we saw some overflow at our clean-out outlet. Fortunately, it’s at the driveway by that catch basin outside the home, so when it shows signs of overflow it warns us that something isn’t right before we see back up in the house. I thought maybe the overflow was due to the freezing temperatures around Christmas, but when I saw a second overflow in so many weeks, I knew it was time to call in the professionals.You know how it feels when your car makes noise and you’re hesitant to take it to the mechanic? The stress that they won’t find anything wrong and you wasted your time and money to have it checked? The fear they will overcharge you for something you don’t need? Well, I didn’t feel that way about calling Apollo Plumbing. I was confident that if the problem was in my head or a non-issue, it would only cost a reasonable amount and I would get an honest evaluation of the situation.While not an emergency, they worked us in to get Corey W. on site the same day. The partial blockage was located, but some heavier duty equipment would be needed. They were back the next day with what they needed, right on schedule, and cleared it all out. I appreciated that Corey explained the entire process and what he saw, and that he showed me everything on the video monitor when they scoped the line. When he was done, we looked at the entire sewer line to the street and the pipe interior walls were clean as new.No one likes having to call a plumber, but when a job is clearly beyond a DIY’er, I’ll call Apollo Plumbing.
I highly recommend Apollo Plumbing to everyone!!!
I was shocked to come home and find water all over my floor. He sent an apprentice to come take measurements and Thomas arrived promptly afterwards. Thomas was nice, funny, and worked efficiently. He also was great with my animals and turned my bad night into a good one. The same day service was awsome and I highly recommend Apollo Plumbing to everyone!!!
Chris and Tyler are the Best! They repaired my broken pipe so quickly I was amazed! I will certainly call them for all my plumbing needs. I don’t need to look anywhere else!
The crew from Apollo plumbing (Chris, Trevor, and Tyler) did an outstanding job replacing our water line. When the water bills started to go up exponentially, we concluded there was a leak somewhere between the house and the water meter. Tyler gave a quote on Friday claiming they will be able to give me a new pipe in a single day. Even though I got a slightly lower price from another contractor, they told me it would take four days and I decided to go with Apollo plumbing. In retrospect, I am glad I made this choice.I told Tyler on Sunday that we would like to hire them to do the work, and on Monday morning he told me they could come on Wednesday. As promised, they showed up at 10 AM and started digging up the place where the water was supposed to come into the house. Soon we discovered that at least one of the leaks was right inside the hole in the foundation through which the water pipe entered the house, turning everything around it into a giant mud puddle. Chris decided to cut through the foundation from the inside to install a replacement entry pipe.In the process of cutting into the foundation wall on the inside, we uncovered a previously unknown crawlspace underneath the kitchen. Our house is almost a hundred years old and a number of things were added to it over the years. During the kitchen expansion project a new front foundation wall was laid, but no access to it from the inside of the basement was provided. This was a complete surprise to everyone including myself. At this point Chris suggested that I get a contractor to make a hole in the inside wall so that they could access the crawlspace from the inside. He was not certain that it would be safe to cut through the wall, seeing as it was load bearing. As a result, the Apollo team ran the pipe from the house to the water meter on Wednesday and told me they’ll return once I can have someone cut through the wall safely.I found a person to do this the next day (Thursday), and on Friday Apollo team returned to finish the job. It took them several hours to connect the new pipe to the water meter, which is in a very overgrown part of my yard. They also went above and beyond by moving a bunch of dirt they had to dig out around the yard. This way they could use the dry soil to bury the new pipe, and move the wet mud away to the corner of the yard. In the end, they cleaned everything up after themselves with a garden hose and even helped me with a minor water leak at the hose connection point.To sum up, they would have clearly been able to get the job done in one day, as promised, were it not for the mysterious and undisclosed crawlspace. Given the amount of extra work Apollo had to perform, I was astonished to see that my final price went up only by about 6%. I would not have been surprised if they decided to charge me more that that. I also appreciate them recognizing the limits of their knowledge and being willing to do things correctly rather than quickly. I would hire these guys again in a heartbeat.
Best 2 Plumbers ever
I had the BEST (2) Plumbers replaced my Water Servicf line and they had such amazing customer service snd were so patient with my and explained every step of the way of their work. Thanks again Alex and Tony. We appreciate you both!!
Chris was absolutely charming, found the problem immediately and corrected it. Thank you Chris!
Chris responded to our house on a Friday night on his way home from another job. He was quick, friendly and did a great job. He even explained to us what had happened - thank you Chris!
I would like to express my sincere gratitude for the excellent service I received from your wonderful Plumber Chris D. He called when he was on his way and was a half hour early which I really liked. When he arrived we reviewed all of my issues going on in my kitchen, laundry room, and hot water heater. He took the time to explain to me all of the problems my appliances and kitchen sink were having - as well as what he was going to do to fix my issues and problem areas. Turns out I needed a new dishwasher because mine was completely shot - he actuall took the time to go to Judd and Black and bought me a new one at a great price!! He then installed it and it is working great!! Chris was very personable and I also appreciate that because I am a talker and like to get to know people. I will be sure to recommend Apollo Plumbing to my friends and family - and I can not express enough how wonderful Chris D. was - you should give him a big raise!! 🙂
I called Apollo for a problem I was having last week and they did the work quickly and competently. The woman who answered the phones was pleasant and friendly and managed to work me into the schedule in a timely manner. I would definitely recommend them and will use them again in the future.
Water Line Replacement
Phil and Tyler did excellent work. The initial response was fast, master of communications Tyler kept me well informed from start to finish. Phil and Tyler worked hard, kept me looped in on progress and recommendations and left the project site in great condition. Very competitive pricing and value. Definitely recommend these guys.
Customer Service Plus
As a Restaurant Business, we needed a drain cleaned right away...I called Apollo Plumbing and they were out there fast and got us taken care of before we opened! Talk about being on our side!!! They truly want to keep us doing what we do best, by doing what they do best! We will use them again! Thank you, Apollo Plumbing!
The service was exceptional! From the friendly front office staff to the fully knowledgeable plumber, my experience was top notch. Not only is the problem fixed, but they also took the time to point out other areas of concern and provided a price/timeline to address them.
Service was awesome!!!
Apollo Plumbing's team is awesome. First you talk with the over-the-top helpfulness of Debbie. She answers the phone no matter what and WILL find you help, no matter what. In a nutshell, you are made to feel like the most important customer of the day. If you are lucky enough to get Dan o come to your house, you're in for a treat ... he's 100% professional and extremely knowledgeable. He answers all my questions and didn't leave until I was completely sure and comfortable with his work. And his work is perfect!
Debbie R. was so great when we called on a Sunday with a leaking hot water heater. She did all sorts of coordinating to make sure someone came out right away. My husband dealt with Dan G. the day of the replacement and said everything went quickly and professionally.... Dan had already gotten all the parts so installation was quick. And the price was not bad either! Total time from problem to solution? 1 day.
tough job, but Mark got it repaired and that's what matters. Thanks!
I highly recommend Appollo plumbing as a company to work with. I've used them three times in the past year and each time they've been extremely professional, courteous and very fair in estimating their repair costs. They clearly explained the issues and what the repair options were, and proceeded to make sound repairs. Mark B. repaired two major problems and each time did outstanding work. He went above and beyond to help clear up the problems and gave me recommendations for further follow up with other companies who also were excellent. Debbie was very courteous and helpful in taking down my issues and fielding them to the appropriate place. If I could give more than a 5 star rating, Apollo Plumbing would rate at the highest level possible!
Mathew was great. He took care of the problem. We again have hot showers. He also answered questions about jobs we intend to have done in the future.We will definately be calling Apollo and have Matthew come out again.
Matthew came out for emergency service on a newly flipped house. He was able to diagnose with accuracy just by symptoms, verify with objective data, and resolve the issue with a professional and thorough manner. I was quite pleased with the job he did and would recommend him and Apollo Plumbing to anyone else in the area.
Dan and Debbie were more then helpful, great service!
People, administration and work, including explanation all solid. Pricing for required work seemed excessive. Would cause me to make more of a first, or even second attempt, before requesting professional help for a such a basic repair need.
I like how the pricing was explained to me: the price was "by the job" not "by the hour"
Great service and excellent work. An exceptional Company!
Very professional and knowledgeable. Easy to talk too.
Really helpful and explained the problem so it was easily understood Thank you!!
Good job he was early starting the job
I would definitely and highly recommend Apollo Plumbing to anyone due to their quality service, professionalism, and experience. Quin fixed my ms bathroom sink that were contantly clogged up. Quin also replaced my garbage disposal. I pointed out other isues at no charge.
Kitchen sink clog
Mathew did a great job clearing our kitchen clog. Not easy with our 65 year old pipes and too many troubled issues to list. He took the time to get it done and I'm very pleased. Thanks, Dick
Very happy with my experience!
Quinn was very professional and courteous. He was knowledgeable and solved my problem very quickly.
Excellent customer service
I have used Apollo Plumbing for several years now and they always provide excellent customer service and quality work. Debra and Matthew you guys are great to work with! I appreciate all your help to keep my home from flooding. It is so comforting to know I can depend on you. Thank you for all you do.
We needed some plumbing handled in our kitchen -- We called Apollo, just from googling the website. Every interaction was excellent. From Debbie, the administrator who first took my call (professional, organized, and friendly), to Matthew, who performed the work (he was extremely knowledgeable, efficient, friendly and on time). Best of all, he did an outstanding job! It can be nerve wracking to find a good plumber; we've found ours! Top notch professionals who know their stuff. Thank you, Apollo!
Apollo came highly recommended by a neighbor who had a number of jobs done. Debbie was so pleasant to talk to and had great follow up. My plumber was Quinn who was wonderful and patient. He took the time to answer all of my questions and concerns. A complete water line replacement is stressful and expensive but I feel confident with the work that was done. I definately will recommend to friends and family.
Quick, friendly and professional service!
I've been a property manager for about 12 years, and I've been using Apollo Plumbing for at least five or six years. They've done work at almost every property I've managed, and I've managed a lot. I've worked with a lot of different plumbers, so I have a lot to...
Quick response -great job
I had a blockage in my kitchen drain line. Mark from Apollo Plumbing came out the same day and was able to clear the line. He stayed within my budget and got the line clear within a half hour. Would definitely call again if more problems arise in the future. Thanks!
Came within three hours on a Sunday to replace water heater. Explained how it works and cleaned up.
I have used Apollo Plumbing several times. I am a general contractor and continue to use them because they are very efficient. The service is always prompt and professional. Everybody at the company is very nice. For this last job, I needed them to hook up a sink...
Excellent service with a smile
Daniel did a great job and worked the job into our schedule. Highly recommend him to anyone!
Everything been fixed perfectly
Professional and prompt service
Apollo Plumbing fixed our leaky bathroom sink and did an excellent job. We were impressed with their ability to give us same-day service. The plumber who arrived was personable, knowledgeable, and professional. He was also very honest and stuck with the estimated...
I have been using Apollo Plumbing for about 7 years. They have worked on some drainage issues, issues with my washer/dryer draining out of the garage and have installed a water heater. I am always pleased with their work. I love the customer service. They definitely...
Did a great job
I was so satisfied with the service from Apollo Plumbing. This was my first time using them and was very happy about how the plumber was able to arrive on time and ready to do the necessary repairs. He was efficient, thorough, and most importantly, resolved the...
Good service, dependable, honest, and pleasant to work with.
We had Matthew come out from Apollo Plumbing when our kitchen faucet stopped working. He came, looked at it and told us that we needed to get a new one, and he even gave us a recommendation on where we could do that. We also had him install a new faucet in our...
Very satisfying experience.
Apollo Plumbing was very courteous and knowledgeable. They even showed me a quite a few things I wasn't aware of with my own plumbing, and they did a very professional job. The first time we called them, they came out to see if we have a water leak. The second...
We had Apollo Plumbing to our home for two jobs recently, and they were able to set appointments promptly for both. When the technician came, he was very pleasant and very respectful of our house and property. I wouldn't hesitate to hire them again!
Superb and excellent service
I always have a good experience with Apollo Plumbing. Matthew is the one who always comes in. He attends to various plumbing needs in my fifty-year-old home, including cleaning my lines, working on the bathtub, and replacing the plumbing from my sink down to my...
Honest, fair, competent, and accommodating
The plumbers at Apollo Plumbing are competent, knowledgeable, and provide good customer service. The experience for me as the client was awesome. I feel like they know what they are doing. They will tell you directly what the problem is, and they even send pictures...
Wouldn't hesitate to use them again
Apollo Plumbing came to me highly recommended by a friend and I was equally pleased with my experience. The plumber helped me fix my leaky kitchen sink and also fixed a sink stopper. He was very personable and detail-oriented. He showed up on time and got right to...
Overall it was great. I would call them again in a heartbeat.
It was my first time using Apollo Plumbing. They were great. I had an emergency situation, and I tried to call a competitor of Apollo's, that I had used in the past. The competitor didn't call back for like 5 hours. Apollo Plumbing answered the phone, and had...
We were really happy with Apollo Plumbing. Everything was done as they said it would be and we're just really satisfied with the whole thing. The employees are professional and friendly and we didn't have any problems.
I have used Apollo Plumbing twice. I had them work on a toilet this last time. They are always very timely and efficient. The customer service is great. When they leave everything is always working great!
Easy to work with.
I hired Apollo Plumbing to replace the knobs in our tub. They had good customer service when we made the appointment. After the work was done he did a good job of following up with us to make sure that everything was okay.
I was very pleased with the service.
I would absolutely recommend Apollo Plumbing. The plumber they sent out, Matthew, was really knowledgeable and happy to share maintenance tips with us. He was prompt, polite, and completed the job in the exact amount of time that he said he would. He installed a new...
Pleased with the results!
The work by Apollo Plumbing was done well and I'm very pleased with the results.
Quality, efficient, and courteous service.
This was the first time I worked with Apollo Plumbing. Their company was professional overall. They fixed a ruptured water line from the meter to my house. The service took about an hour. They technician was friendly, knowledgeable, and easy to talk to. I would call...
Very prompt and courteous!
Apollo Plumbing has done two projects for us. One was an external hose pipe fitting replacement that was done very well. The second was the replacement of our toilet, and it also turned out great! The workmanship was fantastic and there were no issues there.
Apollo has done 3 or 4 services for us. They installed new additions to our plumbing system, and everything works great! They are very responsive and performed well at a reasonable price. I would definitely recommend them!
Apollo Plumbing was very good.They did what I asked and did a great job.
I would use them again!
Apollo Plumbing replaced a disposal, a sink, and a hot water heater. They were pretty good at coming out quickly when there was a problem. They do good work and for the right price! They are very good at responding when the need is urgent.
Fair pricing and good job.
The guy from Apollo Plumbing who came to my house was very friendly and nice. I had an odd problem where the leak was under the concrete and leading into the garage. The guy referred me to a company that specializes in leaks under the concrete and together with them...
Very professional and responsive
Apollo Plumbing was very responsive and they reacted in a timely manner to any concerns I had. They were very professional overall. They helped me take care of the problem at hand, and if there is ever an issue, they always follow up and correct anything that needs...
The repair went smoothly and prices were fairly competitive.
Our water heater was leaking, so I called Apollo Plumbing. The job didn't come with complications; the work was as smooth as it could have been. They came on a Saturday and got it replaced. I think their prices were fairly competitive. If I had had the time to shop...
Apollo Plumbing Bails You Out!
I have called on Apollo plumbing twice now. The first time that I called, they sent over Matthew. Without going into details, we were having a whale of a problem with our plumbing and had no idea what was going on. Matthew was wonderful. He managed to identify and...
Professional Problem Solvers!
Apollo Plumbing was great in fixing the problem I was having. We were having a mysterious blockage in our exterior plumbing line and went online to Apollo's website. They were immediate in getting back to us via their online messenger system and they sent someone...
In brief, Apollo Plumbing came in, fixed my problems promptly, and left. Who could ask for more?
We bought a new washer machine, and the people who were installing it broke our pipe! Here we are without water, and we have already been without a washer for over a week. I called 3 different plumbers who either canceled on me, or couldn't commit they would come out tonight to at least fix our water issue temporarily! I called Apollo, and spoke to Mark who promised me he would come no matter what the time to at least get our water working temporarily. I couldn't get that promise from nobody else! I used Apollo once before awhile back and had great customer service I wish I would have just called them in the first place! Thank you to Debbie Russell the support agent, and Mark Bailey who came out! You are the BEST1
I would highly recommend Apollo Plumbing for home repairs. Mark was professional, knowledgeable, skilled and kept us informed along the way as he replaced a blocked section of our drain pipe. Many thanks for a job well done and well priced.
Honest & Fair
We just had our water line from the house to the meter replaced due to not one leak but two. Apollo came in a timely manner, gave us a good bid, did a Trenchless installation, all for a reasonable price. Only took one day and my lawn looks Great. Thank you, Daniel. We definitely would call Apollo again for our plumbing needs.
Matthew recently installed new plumbing in our shower and we couldn’t be happier with his service. He is honest, competent, efficient, respectful, and professional. He is a veteran of the US Marine Corps so I would expect nothing less than outstanding. Because of is advice and patience with our particular situation in accessing the plumbing to our shower, we ended up saving time, money, and future headaches. Thank you Matthew for your superb service and we expect to see you for future projects.
Matthew is EXCELLENT
I lost some jewelry down my bathroom sink in my home and Apollo treated me excellently. Matthew came to my home the same afternoon I called in a minor panic and got my pieces out with no problem. He was courteous explained what he was doing and has excellent expertise. I recommend Apollo Plumbing highly. I will use them again.
Hi,I wanted to say how impressed we are with the professional work and confidence we experienced with Dan G.Dan is a standout young man and we'd recommend him and Apollo to anyone. Dan replaced all 3 toilets, 4 faucet sets and all of the under sink PVC pipe and all of the hot & cold water supply lines to the faucets.Dan has a great work ethic and was great to have in our home. Don't lose this fellow, he is awesome!Best regards,Ken
The appointment was conveniently scheduled for the next day and also the technician (Mark) punctually pre-notified and arrived in time for the appointment. Overall it was a nice experience and I definitely plan to call again for future plumbing issues.
"Your plumbers quickly fixed the issue I called about and recommended some necessary repairs I wasn’t aware of. They were fast, clean, and explained things to me in a clear, intelligent, and respectful way."
"We couldn't be happier with the service provided and the professionalism and integrity of the contractors that came out. Thank you so much!"
"We have just found our new plumbing company!! Thank you so much for fixing our clogged drains so quickly!!! We thought we'd be standing in backed up water for days!"